Your Privacy,Handled With Care.

01Information We Collect

We may collect information that you voluntarily provide to us when you interact with our website or services, including:

• Full name
• Email address
• Phone number
• Mailing address
• Information submitted through contact, consultation, or inquiry forms
• Information related to your credit goals and needs
• Information you provide when communicating with our team
• Other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.

02How We Use Your Information

We may use the information we collect to:

• Respond to your questions and inquiries
• Schedule and manage consultations
• Provide information about our services
• Provide and manage our credit restoration services
• Communicate with you regarding your account or services
• Send appointment confirmations and reminders
• Provide service-related updates
• Improve our website, services, and customer experience
• Maintain business and service records
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable laws and regulations

We use your information for legitimate business purposes and as otherwise permitted by applicable law.

03Credit-Related Information

If you choose to work with Elegant Consulting Service, you may provide information relating to your credit history, credit reports, financial circumstances, or other information necessary to understand your situation and provide our services.

We use reasonable safeguards to protect this information and limit its use to legitimate business and service-related purposes.

04Calls and Text Messages

If you provide your phone number and consent to receive communications from Elegant Consulting Service, we may contact you by telephone call or text message regarding your inquiry, consultation, appointments, services, or account.

Message and data rates may apply. Message frequency may vary.

Consent to receive calls or text messages is not a condition of purchasing any goods or services.

05How We Share Your Information

We may share your information with trusted service providers that assist us in operating our business and providing services. These providers may assist with:

• Website hosting
• Customer relationship management
• Appointment scheduling
• Payment processing
• Email communications
• Text messaging
• Customer support
• Analytics
• Website security

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or governmental requests, or to protect our rights, property, safety, or users.

We do not sell your personal information for monetary consideration.

06Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website. These technologies may be used to:

• Remember preferences
• Analyze website traffic
• Improve website performance
• Measure marketing effectiveness
• Understand visitor behavior
• Identify technical issues
• Improve the overall user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

07Third-Party Services

Our website may use or link to third-party services, including scheduling platforms, payment processors, customer relationship management systems, communication platforms, analytics services, and other tools.

Third-party providers may collect or process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party websites and services before providing personal information through them.

Elegant Consulting Service does not control and is not responsible for the privacy practices of third-party websites or services.

08Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee that your information will always remain completely secure.

09Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain business and transaction records
• Communicate with you
• Resolve disputes
• Comply with legal obligations
• Enforce our agreements
• Protect our legitimate business interests

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to certain personal information we maintain
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain communications
• Withdraw consent where applicable

To submit a privacy-related request, contact us using the information provided below.

11Children's Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

12Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable laws.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle and protect your information.